Privacy Policy

Whitsunday Shore Excursions is committed to protecting the privacy and personal information of our guests, customers, and website visitors.

Information We Collect

 

We may collect personal information, including:

• Name

• Email address

• Phone number

• Booking details

• Cruise ship information

• Payment information

• Any information provided through enquiries or bookings

 

How We Use Your Information

Your information may be used to:

• Process bookings and payments

• Communicate regarding tours and reservations

• Provide customer support

• Improve our services and guest experiences

• Send important booking or operational updates

 

Website & Marketing

Our website may use cookies, analytics, and similar technologies to improve website performance, user experience, and marketing activities.

We may occasionally send promotional or marketing communications. Guests may unsubscribe from these communications at any time.

 

Third-Party Services

We may use trusted third-party booking systems, payment providers, and tourism partners to help deliver our services. These providers may have their own privacy policies and security measures.

 

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Travel Insurance & Guest Responsibility

Guests are responsible for ensuring they have appropriate travel insurance coverage for cruise ship disruptions, weather events, cancellations, and personal circumstances.

 

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Whitsunday Shore Excursions directly through our website or booking channels.